Accessibility Statement

Our Commitment

LuxuryLimoz Austin is committed to ensuring that our website and services are accessible to all individuals, including those with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and to comply with the Americans with Disabilities Act (ADA) as it applies to ground transportation services.

Conformance Status

We aim to meet WCAG 2.1 Level AA standards across our website. Our accessibility efforts include:

• Semantic HTML structure with proper heading hierarchy and landmark regions.
• Descriptive alternative text for all meaningful images.
• Sufficient color contrast ratios between text and backgrounds.
• Keyboard navigability for all interactive elements including forms, menus, and buttons.
• Visible focus indicators on all focusable elements.
• Properly labeled form fields with accessible error messaging.
• Skip-to-content navigation link for keyboard users.
• Responsive design that works across devices and screen sizes.
• Support for prefers-reduced-motion for users who are sensitive to animations.

Known Limitations

While we strive for full accessibility, some areas are still being improved:

• Some third-party embedded content (Google Maps, payment forms) may not fully meet WCAG 2.1 AA standards. We work with these providers to improve accessibility where possible.
• Certain legacy PDF documents may not be fully accessible. We are in the process of remediating these.

We are continuously auditing and improving our website accessibility and will update this statement as enhancements are made.

ADA Transportation Compliance

As a ground transportation provider, LuxuryLimoz Austin complies with applicable ADA requirements under 49 CFR Part 37. Our commitment includes:

• Providing reasonable accommodations for passengers with disabilities upon request.
• Training chauffeurs on disability awareness and assistance protocols.
• Working to accommodate wheelchair and mobility device needs with advance notice.
• Allowing service animals in all vehicles in compliance with ADA requirements.

Alternative Ways to Book

If you experience any difficulty using our website, you can always book our services directly by phone. Our team is available 24/7:

• Phone: (737) 465-7452 — Available 24/7
• Email: bookings@luxurylimoz.com

Feedback & Contact

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers, please let us know so we can address them:

• Email: bookings@luxurylimoz.com — Subject line: "Accessibility Feedback"
• Phone: (737) 465-7452

We aim to respond to accessibility feedback within 5 business days and to resolve issues as quickly as possible.

Last Accessibility Audit

Our most recent accessibility audit was conducted in January 2026. We perform regular audits using automated tools and manual testing to maintain and improve compliance.